Migraine Support
Contact Us
Having issues with MigraineEase? We're here to help!
Email: thehelper1975@gmail.com
Response Time: We typically respond within 24-48 hours.
Frequently Asked Questions
General
Q: Is MigraineEase free to use?
A: Yes! The core features of MigraineEase are free. Some premium features may require a subscription.
Q: Do I need to create an account?
A: No, you can use MigraineEase without an account. However, creating an account enables cloud backup and sync across devices.
Data & Privacy
Q: Is my health data secure?
A: Yes. Your data is stored securely on your device and, if you use cloud sync, encrypted in transit and at rest using industry-standard security measures.
Q: Can I export my data?
A: Yes! Go to Settings > Export Data to export your headache logs in various formats (CSV, PDF).
Q: How do I delete my data?
A: You can delete individual entries within the app, or delete your entire account from Settings > Account > Delete Account.
Features
Q: How do I log a headache?
A: Tap the "+" button on the home screen to start logging a new headache entry. Fill in the details like pain level, location, symptoms, and triggers.
Q: Can I set medication reminders?
A: Yes! Go to Medications > Add Medication and set up your reminder schedule.
Q: How do I view my statistics?
A: Navigate to the Statistics tab to see patterns, trends, and insights about your headaches over time.
Troubleshooting
Q: The app is crashing. What should I do?
A: Try these steps:
- Close and reopen the app
- Restart your device
- Check for app updates
- Reinstall the app (your cloud-synced data will be preserved)
Q: My data isn't syncing.
A: Ensure you:
- Are logged into your account
- Have a stable internet connection
- Have enabled sync in Settings
Q: Notifications aren't working.
A: Check that:
- Notifications are enabled in the app settings
- Notifications are allowed in your device settings for MigraineEase
Feature Requests
Have an idea to improve MigraineEase? We'd love to hear from you!
Email us at thehelper1975@gmail.com with the subject line "Feature Request".
Report a Bug
Found a bug? Please email us with:
- Your device model and OS version
- App version (found in Settings > About)
- Steps to reproduce the issue
- Screenshots if applicable
Medical Support
Emergency: If you are experiencing a medical emergency, please call your local emergency services immediately.
App Version
Current Version: 1.0.0
Check for updates in the App Store / Google Play Store.
Commentaires
Enregistrer un commentaire